Nigerians to get 14-day grace after data expires – NCC

The Nigerian Communications Commission (NCC), is set to issue a directive to network operators to give a 14-day window to subscribers to enable them roll over their unused data.

The Executive Vice Chairman of NCC, Umar Danbatta, said this in a statement on Wednesday in Lagos.

Mr. Danbatta spoke at the NCC Special Day at the just concluded 2017 Lagos International Trade Fair.
The executive vice chairman said that subscribers would be given the 14 days grace, even if they do not renew on the date of expiration of their data.

“NCC also recognises more importantly, that the consumers of telecommunications services deserve to get value for their money.

“NCC also recognises that consumer should be treated as a very important stakeholder in the scheme of things as far as service delivery is concerned.

“Let me recall that in the 8-Points Agenda of my administration, the issue of empowerment and protection of the consumer occupied the sixth position.

“The vision in this agenda is to protect consumers from unfair practices through availability of information and education to make informed choices in the use of ICT services.

“The strategy which we have adopted in achieving these agenda is to strengthen initiatives to educate and inform consumers in the use of communications,’’ he said.